Plenty of homeowners call with questions about why the wall of their shower appears to be soft. That typically means water has entered the wall and the surrounding area can swell up and cause shower tiles to fall off the wall. The problem is usually not a plumbing leak. On some occasions, there’s a leak from the plumbing inside of the wall. However, the cause usually results from a homeowner neglecting some routine maintenance.

Some showers have water resistant green board, but it’s not waterproof. When drywall gets wet, it’s like an old dry sponge waiting for water. When water hits it, the drywall bloats.

Homeowners often neglect to repair cracked or missing tile grout, and to replace the old caulking. Water will find its way behind your wall if you let it. Grout will crack and chip out, creating a void where water can enter.

If you see a gap in the grout, fill it in. A box of grout will cost about $8. Mix it up with water and stuff it in the gap. Wipe off the excess with a wet sponge.

In many cases, it’s the caulking that fails and causes wall problems, particularly if the damage is located at the base of the wall.

Caulking is meant to create a waterproof joint between your shower pan and the wall. Over time or due to poor initial installation, caulking cracks or peels away from the wall. If the drywall was installed too close to the shower pan, the water easily will climb up the wall and cause it to bulge.

Before you apply new caulk, remove the old stuff. This can be tough because the old caulk can be as hard as concrete. My tool of choice is a thin metal putty knife (about $6), although a thin standard screwdriver will work — just don’t scratch the surfaces. Work the blade under the caulk on both the shower pan side and the tile wall side.

Sometimes, the old caulk will come out in one strip, and sometimes, you have to ram the blade into the caulk to break it off. You can use alcohol to clean the surface thoroughly after removal.

I use a mildew-resistant silicone bathroom caulk (about $5 per tube) that remains flexible. By the way, don’t buy the caulking that you have to squeeze out like toothpaste. Instead, buy a caulking gun (about $10) and the correct tube will load into the gun. You simply squeeze the trigger to dispense the caulk. This method gives you much more control over where the caulk is going than the toothpaste style.

After you load the tube in the gun (doesn’t this sound exciting), use a utility knife with a sharp blade to cut the nozzle near the tip at a 45-degree angle. The opening should be about one-eighth of an inch. Make sure the cut is smooth with no burrs on the tip or your bead of caulk will have grooves in it. Use a long nail or a piece of wire and stick it down the hole to punch through to the caulk.

The key to a good-looking bead of caulk is applying it consistently. You want a bead that doesn’t change much in size or shape.

Start at one end of the shower pan and continue all the way around with no stops in between. Use slow and steady pressure on the trigger. You may have to twist the gun or change the angle to get the right look. Once you have the right look, keep a steady hand. I usually caulk the vertical seams first, if they need it.

The last step is smoothing out the bead of caulk. Do this before the caulk has had time to skin over. Wet your finger and lightly drag it over the fresh caulk without stopping. If you have used too much caulk or too much pressure smoothing it out, you will push it out and have excess to clean up.

You can also try the rounded corner of a credit card to smooth the bead. The credit card also  excess caulk or to get someone else to do the job for you.