RATES SHOULD INCLUDE:
- Professionally trained, uniformed men and labor costs.
- Moving equipment needed to make your move safe, efficient and completed in a timely manner.
- Travel time and fuel charges; make sure there are no hidden fees if the truck has to park any distance from the loading/unloading area.
- Any additional fees or service charges for heavy items
These are all important potential ‘extras’ that you need to ask your moving company about when comparing prices.
ARE THEY A REPUTABLE COMPANY?
Check with the Better Business Bureau to inquire about reputation/rating.
- Look for any complaints against the company.
- If there are complaints, how were they resolved?
- Were the complaints a result of a lack of communication about fees/charges?
If the company is large enough, there should be bound to be a couple of complaints. Make sure they were resolved in a professional, satisfactory manner.
ARE THEY DEPENDABLE?
Make a point to find out how dependable and reliable the company is.
- Make sure that your move is the only one scheduled for the crew/truck at oyu designated moving time.
- Confirm that they do not double book or schedule moves too close together.
IS THE MOVING COMPANY INSURED?
Check to see if the moving company has insurance. No matter how careful your movers are, it is always possible to have accidents.
- Inquire about multiple insurance packages to choose from.
- Moving companies cannot legally move flammable or explosive items, illegal items, plants or pets.
- Do not pack items with fuel, gas, oil or water inside.
- Do not send cash or other valuable items with the moving company; these items are not insured and should be kept with you and transported in your own vehicle.